---
description: Información actualizada sobre ProProfs Knowledge Base. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara ProProfs Knowledge Base con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Knowledge Base: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/257/knowledge-management/software) > [ProProfs Knowledge Base](/software/100156/proprofs-knowledge-base-software) > [Alternativas a ProProfs Knowledge Base](https://www.getapp.com.mx/alternatives/100156/proprofs-knowledge-base-software)

# Alternativas a ProProfs Knowledge Base

Canonical: https://www.getapp.com.mx/alternatives/100156/proprofs-knowledge-base-software

> Explorar las mejores alternativas a ProProfs Knowledge Base. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.mx/software/10036/zoho-desk)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/10036/100156/zoho-desk/vs/proprofs-knowledge-base-software)
2. **Confluence** — 4.5/5 (3663 reviews) — Crea, organiza y analiza el trabajo con tu equipo.
   - [Ver perfil](https://www.getapp.com.mx/software/90949/confluence)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/90949/100156/confluence/vs/proprofs-knowledge-base-software)
3. **Document360** — 4.7/5 (290 reviews) — Destacado software de base de conocimiento y documentación
   - [Ver perfil](https://www.getapp.com.mx/software/120723/document360)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/120723/proprofs-knowledge-base-software/vs/document360)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.mx/software/91301/liveagent)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/91301/100156/liveagent/vs/proprofs-knowledge-base-software)
5. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
   - [Ver perfil](https://www.getapp.com.mx/software/91207/agi-self-service)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/91207/100156/agi-self-service/vs/proprofs-knowledge-base-software)
6. **Bitrix24** — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/90602/100156/bitrix24/vs/proprofs-knowledge-base-software)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/9448/zendesk)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/9448/100156/zendesk/vs/proprofs-knowledge-base-software)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Soluciones de gestión de servicios externos y atención al cliente
   - [Ver perfil](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/91754/100156/salesforce-1-service-cloud/vs/proprofs-knowledge-base-software)
9. **TeamSupport** — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
   - [Ver perfil](https://www.getapp.com.mx/software/8670/teamsupport)
   - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/8670/100156/teamsupport/vs/proprofs-knowledge-base-software)
10. **LiveChat** — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
    - [Ver perfil](https://www.getapp.com.mx/software/8385/livechat)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/8385/100156/livechat/vs/proprofs-knowledge-base-software)
11. **Groove** — 4.5/5 (87 reviews) — software de servicio técnico simple;
    - [Ver perfil](https://www.getapp.com.mx/software/91569/groove)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/91569/100156/groove/vs/proprofs-knowledge-base-software)
12. **Universal Knowledge** — 4.6/5 (13 reviews) — Producto de gestión del conocimiento multisolución
    - [Ver perfil](https://www.getapp.com.mx/software/105247/universal-knowledge)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/105247/proprofs-knowledge-base-software/vs/universal-knowledge)
13. **Freshservice** — 4.5/5 (685 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
    - [Ver perfil](https://www.getapp.com.mx/software/91351/freshservice)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/91351/100156/freshservice/vs/proprofs-knowledge-base-software)
14. **Freshdesk** — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
    - [Ver perfil](https://www.getapp.com.mx/software/10317/freshdesk)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/10317/100156/freshdesk/vs/proprofs-knowledge-base-software)
15. **USU Knowledge Management** — 4.8/5 (18 reviews) — Plataforma de gestión del conocimiento para atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/116003/knowledge-center)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/116003/proprofs-knowledge-base-software/vs/knowledge-center)
16. **Flowlu** — 4.8/5 (387 reviews) — Conjunto de gestión de proyectos y colaboración online
    - [Ver perfil](https://www.getapp.com.mx/software/110491/flowlu)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/110491/proprofs-knowledge-base-software/vs/flowlu)
17. **MindTouch** — 3.0/5 (3 reviews) — Una plataforma de gestión del conocimiento centrada en el cliente
    - [Ver perfil](https://www.getapp.com.mx/software/101913/mindtouch)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/101913/proprofs-knowledge-base-software/vs/mindtouch)
18. **Knowmax** — 4.6/5 (10 reviews) — Plataforma de experiencia del cliente con analíticas de árbol de decisión
    - [Ver perfil](https://www.getapp.com.mx/software/128883/knowmax)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/128883/proprofs-knowledge-base-software/vs/knowmax)
19. **HelpCrunch** — 4.8/5 (195 reviews) — Chat en vivo, automatización del correo electrónico y el centro de ayuda para soporte y ventas
    - [Ver perfil](https://www.getapp.com.mx/software/110489/helpcrunch)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/110489/proprofs-knowledge-base-software/vs/helpcrunch)
20. **Inbenta** — 4.7/5 (13 reviews) — La plataforma de IA conversacional que automatiza tu atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/106065/inbenta)
    - [Comparar con ProProfs Knowledge Base](https://www.getapp.com.mx/compare/100156/106065/proprofs-knowledge-base-software/vs/inbenta)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.getapp.com.mx/directory/257/knowledge-management/software)
- [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software)
- [Software de base de conocimientos](https://www.getapp.com.mx/directory/2823/knowledge-base/software)
- [Software de documentación de TI](https://www.getapp.com.mx/directory/3860/it-documentation/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/100156/proprofs-knowledge-base-software)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/100156/proprofs-knowledge-base-software)

## Esta página se encuentra disponible en los siguientes idiomas

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| en | <https://www.getapp.com/collaboration-software/a/proprofs-knowledge-base-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/100156/proprofs-knowledge-base-software> |
| en-AU | <https://www.getapp.com.au/alternatives/100156/proprofs-knowledge-base-software> |
| en-CA | <https://www.getapp.ca/alternatives/100156/proprofs-knowledge-base-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/100156/proprofs-knowledge-base-software> |
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| nl | <https://www.getapp.nl/alternatives/100156/proprofs-knowledge-base-software> |
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